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riverside.fm

Customer Support Specialist

A full time position
Fully remote: working with a USA-based team at riverside.fm.
Posted: Sep 11, 2020

Customer Support Specialist

Riverside.fm is the one-stop platform for podcasters and content creators. On riverside.fm, content creators can record in studio-quality remotely, with both audio and video. Since launching, we have experienced rapid growth and need someone who can help us navigate this growth by providing fast and tailored support to all customers.

On riverside.fm, we are just as well known for our customer support as we are for the high quality of recordings.

We’re looking for someone to join our team as a Customer Support Specialist. This position is for someone creative, passionate about the podcast community and the wider tech scene, customer-focused and willing to work outside strict hours to offer support and advice to clients. You'll be building our help desk and providing direct support to customers.

This is an exciting opportunity to get involved with a fast-growing startup with huge potential to revolutionise the podcast market and, more widely, the future of content creation.

Key Responsibilities

Required Skills And Experience

To apply

Apply via LinkedIn or send an email to asal@riverside.fm with your CV and two sentences explaining why you're a good fit for the role.

Please mention podjobs.net in your application.

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