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Product Specialist / Customer Success

A full time position
Fully remote: working with a USA-based team at Descript.
Posted: Nov 20, 2020

As Customer Success Manager at Descript, you’ll be the main point of contact to world-renowned companies across the media and production industry (The New York Times, The Washington Post, Pushkin Industries, Spotify / Gimlet) and leading businesses (Intel, HubSpot, Prudential, etc). You are responsible for empowering customers to succeed using Descript, building and maintaining long term relationships across multiple industries and positioning Descript to become an industry standard for media creators.

In a typical day, you may:

In this role, you will:

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